Business details
Flexstreams operates from the United States. For service, refund or privacy enquiries, email [email protected] or message WhatsApp +1 786 9364 550.
Last updated: November 2, 2026.
14-day money-back guarantee
Our guarantee covers a full refund of the subscription price. If you want a refund, contact Flexstreams within 14 days of payment. Include your name or order reference, the payment date and the plan you purchased so we can locate your order. You may explain the issue if you want help, but troubleshooting is not a condition of requesting a refund within the guarantee period.
How to request your refund
Email [email protected] or message us on WhatsApp. Do not send full card details, bank passwords or sensitive payment credentials.
Processing your request
We will acknowledge your request, verify the order and confirm the refund arrangements and expected processing time. The time funds take to appear can depend on the payment provider. We will explain any information needed to complete the refund securely.
After the guarantee period
Contact us if your subscription has a problem after 14 days. We will review the issue and explain the available support or remedy. This policy does not limit any mandatory consumer rights that apply to your purchase.
Cancellation and renewal
To discuss ending or renewing your subscription, contact us before the term expires. Confirm whether any payment arrangement recurs before you pay. Trial availability and any trial conditions are confirmed separately before you proceed.