Here to help

Contact Flexstreams

Questions before you subscribe? Tell us where you watch, which device you use and what you want to see.

Talk to our team

Open WhatsApp: +1 786 9364 550

[email protected]

WhatsApp is the quickest way to start an order conversation. Opening a chat does not charge you. We confirm payment methods, support availability and activation timing before payment.

Business location: United States.

Before placing an order

  • Your country and the channels or types of programming you want.
  • Your device brand, model and operating system.
  • Your preferred term: 1, 3, 6 or 12 months.

Choose 1, 2 or 3 simultaneous connections, or an annual Premium plan for up to 5. The selected plan determines your connection allowance. Content availability and playback features depend on your licensed package, region and device.

Existing customer support

Include your order reference, device model, app name and a brief description of the problem. If you share a screenshot, hide passwords, payment information and private messages. Never send full card details or your banking password.

Refund requests

Flexstreams offers a 14-day money-back guarantee. Contact us within 14 days of payment with your order reference and request. We will confirm the next steps and expected processing time.

Trial enquiries

Ask whether a trial is currently available for your device and region. Trial availability, duration and any cost are confirmed before you proceed.